Solution: Chase It Looks Like this Part of Your Site isn’t Working Right Now

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Encountering an error message like “Chase It looks like this part of your site isn’t working right now” can be frustrating, especially when you rely on Chase’s online services for your banking needs. This error typically indicates a technical issue with the Chase website or services. In this article, we will explore the meaning behind this error message, potential causes, and provide practical solutions to resolve the issue and regain access to your Chase account.

What Does the Error Message Mean? The error message “Chase It looks like this part of your site isn’t working right now” suggests that certain sections or features of the Chase website are experiencing technical difficulties.

Unlike a complete website outage, this error often affects specific areas while allowing access to other parts of the site. It can occur due to technical glitches on Chase’s end, issues with your internet connection, or browser-related problems.

Solution: Chase It Looks Like this Part of Your Site isn’t Working Right Now

1. Check if the Website Is Down

Before troubleshooting further, it’s essential to determine if the issue is widespread. Visit websites like Downdetector to check for reported problems with the Chase website. If there is a spike in error reports, it indicates a technical problem from Chase’s side, and waiting for some time usually resolves the issue.

2. Switch Browsers

Some users have reported that the error message is more common when using browsers like Google Chrome or Microsoft Edge. In such cases, switching to a different browser, such as Safari, may help.

Download and install Safari from the official Apple support website for Mac users or from trusted sources like Softonic for Windows users.

3. Open an Incognito Window

Browser cache or preloaded information can interfere with website functionality. Try logging into your Chase account through an incognito or private browsing window. Use the following keyboard shortcuts to open an incognito window:

  • Microsoft Edge: Ctrl + Shift + P

  • Google Chrome: Ctrl + Shift + N

  • Safari: Command + Shift + N
If you can log in successfully using an incognito window, it indicates that the cache is causing the issue. Clear the cache and browsing data on your browser to resolve the problem.

4. Update Your Browser

Outdated browsers may have compatibility issues with certain websites. Ensure that your browser is up to date to establish a smooth connection with the Chase website. Updating the browser to the latest version has helped some users eliminate the “Chase It looks like this part of your site isn’t working right now” error.

5. Contact Chase Support

If none of the above solutions work, it is recommended to reach out to Chase’s customer support for assistance. They can provide specific troubleshooting steps or register a complaint regarding the issue.

Contact Chase customer service at 1-800-935-9935 for personal accounts or 1-800-242-7338 for business accounts. Their representatives are available 24/7 to address customer concerns.

Additional Tips

  • Manually fill out your login credentials: Sometimes, the autofill feature may cause issues. Try manually entering your username and password instead.
  • Disable browser extensions: Extensions can sometimes interfere with website functionality. Disable extensions one by one to see if any of them are causing the error.


Did Chase Bank get hacked?

Chase Bank has not experienced any recent security hacks, but they have implemented robust security measures to protect customer data.

Why is my Chase card not working?

Several reasons can cause a Chase card to stop working, such as reaching the credit limit, travel-related restrictions, card expiration, or account closure.


Encountering the “Chase It looks like this part of your site isn’t working right now” error can be frustrating, but it’s usually a temporary technical issue that can be resolved. By following the troubleshooting steps outlined in this article, you can increase the chances of regaining access to your Chase account and resolving the error.

Keep in mind that maintaining a secure and updated browser, as well as a stable internet connection, can minimize the occurrence of such errors in the future.

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