Solve SMS Verification Failed on the BHIM App

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BHIM, the innovative Indian mobile payment application developed by the National Payments Corporation of India, has revolutionized digital transactions since its launch on December 30, 2016.

But, users may encounter occasional errors, and one such common issue is the “Verify Mobile Failed!” error. This article delves into the intricacies of this problem and provides step-by-step solutions to resolve it.

The error message, “Verify Mobile Failed! – We could not send an SMS, may be due to insufficient balance/poor network. Please try again later,” typically appears during attempts to log in to the BHIM app.

Solve SMS Verification Failed on the BHIM App

1. Check Date and Time Settings

Incorrect date and time settings can trigger this error. Ensure your device’s date and time are accurate by following these steps:

  • Open phone Settings ‘⚙’.
  • Search “Time”
  • Set the correct date and time. Or simply set it to Auto.

2. Top-up Recharge

A low balance on your SIM card can be a culprit. Dial the balance check the USSD code, verify the talk time balance, or check plan validity. Recharge with at least 10 Rs to resolve the issue. If problems persist, contact your SIM card’s customer care for guidance on the minimum recharge plan.

3. Allow Permission

Grant the BHIM app permission to send and receive SMS:

  • Long tap on the BHIM app icon and select ‘App info.’
  • Navigate to ‘App permissions.’
  • Tap on the ‘SMS’ section and click ‘Allow.’

4. Update the BHIM App

Running an outdated version may introduce bugs. Ensure you have the latest version by following these steps:

  • Open the Play Store app.
  • Tap on your profile in the upper-right corner.
  • Go to ‘Manage apps and device’ > ‘Updates available.’
  • Find the BHIM app and tap ‘Update.’

5. Check the Internet

Unstable or weak internet connections may lead to verification issues. Try connecting to different networks, including broadband Wi-Fi, to overcome this problem.

6. Clear Cache and Clear Data

Clearing the BHIM app cache or resetting it by clearing all data can resolve issues without losing important data. Follow these steps:

  • Open ‘Settings App.’
  • Go to the ‘Apps’ section.
  • Find the BHIM app, and open its App info.
  • Clear Cache or Clear all data.

7. Contact Support

If all else fails, reach out to the BHIM support team for assistance. They can provide tailored solutions to address your specific problem.


This article has provided a comprehensive guide to troubleshooting the “Verify Mobile Failed!” error on the BHIM app. If you encounter any lingering issues or have further questions, feel free to comment below. We are committed to assisting you promptly.

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