Why Is Panda Express Feedback Not Working

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Panda Express, a popular fast-food chain known for its delicious Chinese cuisine, values customer feedback and strives to continuously improve its services. The company encourages customers to provide their opinions and experiences through the Panda Express Feedback survey.

Occasionally, users may encounter issues with the survey not working as expected. In this article, we will explore the possible reasons behind the Panda Express Feedback not working and provide troubleshooting tips and alternative methods to ensure your valuable feedback reaches the company.

1. Clear Your Browser Cache and Cookies

One of the common reasons for the Panda Express Feedback survey not working is due to cached data or cookies stored in your browser. These files can sometimes interfere with the proper functioning of the survey. To resolve this issue, follow these steps:

  • Open your browser’s settings or preferences.
  • Locate the option to clear browsing data, cache, or cookies.
  • Select the appropriate time range (e.g., “All time” or “Everything”).
  • Click on the “Clear” or “Delete” button to remove the cached files and cookies.

2. Use the Panda Express App

In case you encounter persistent issues with the Panda Express Feedback survey website, the company provides an alternative solution: their official mobile app. The Panda Express app offers a convenient way to provide feedback and share your dining experience.

Simply download the app from your device’s app store, create an account or log in if you already have one, and navigate to the feedback section. The app is designed to ensure a smooth and seamless feedback submission process, even if the website is experiencing technical difficulties. By utilizing the app, you can still share your valuable feedback with Panda Express, helping them understand your preferences and improve their services.

3. Try a Different Browser

If clearing the cache and cookies doesn’t solve the problem, try accessing the Panda Express Feedback survey using a different browser. Sometimes, certain browser settings or extensions can conflict with the survey’s functionality. Switching to a different browser can help you determine if the issue is specific to your current browser.

4. Check Your Internet Connection

A stable and reliable internet connection is crucial for accessing and submitting online surveys. If you experience issues with the Panda Express Feedback survey, ensure that your internet connection is strong and uninterrupted.

You can try restarting your router or connecting to a different network to troubleshoot any potential connectivity problems.

5. Contact Panda Express Customer Support

If you’ve followed the troubleshooting steps mentioned above and still encounter issues with the Panda Express Feedback survey, it’s recommended to reach out to Panda Express customer support directly.

They have a dedicated team available to assist with any technical difficulties you may be facing. Contact their support through their official website or social media channels, and provide them with specific details about the problem you’re encountering.

Alternative Methods for Providing Feedback

If you’re unable to complete the Panda Express Feedback survey due to technical issues or other constraints, there are alternative ways to share your feedback:

A. Social Media: Panda Express maintains active social media accounts where you can post your feedback and experiences directly. They are likely to respond and address your concerns promptly.

B. Panda Express App: Downloading and using the official Panda Express app provides another avenue for leaving feedback. The app may have dedicated sections for customer feedback or a contact form to submit your thoughts


While the Panda Express Feedback survey is an excellent platform to express your opinions and help improve the company’s services, technical glitches can sometimes prevent its smooth functioning.

Hope that by following the troubleshooting tips provided in this article and exploring alternative feedback methods, you can ensure that your valuable feedback reaches Panda Express. Remember, your feedback plays a crucial role in shaping the future of the company and enhancing the overall customer experience.

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